Returning Customer: Holiland Delivery from Shenzhen to Kowloon Tong

In the world of service, nothing beats the validation of a returning customer. It means we did our job right the first time.

Recently, a loyal client contacted us again. Their request? To buy pastries from the famous bakery chain Holiland (好利来) in Shenzhen and hand-carry them to Hong Kong for a meetup delivery. This is a classic example of Shenzhen-Hong Kong reverse purchasing—where goods flow from the mainland to HK due to variety and price advantages.

🍰 The Sweet Haul

Holiland is incredibly popular for its semi-cooked cheese tarts. Our customer knew exactly what they wanted:

• Original Semi-Cooked Cheese (5 pcs): The classic choice.
• Iceberg Lava Chocolate Cake: A rich, dual-texture dessert.
• Oreo Chocolate Roll: A treat for chocolate lovers.
• Oreo Semi-Cooked Cheese (4 pcs): A twist on the classic.

The total cost for the goods was ¥180.00. At Zerrand, we operate on a “reimbursement based on actual receipt” policy—transparency is key.

🚇 Why Kowloon Tong Station?

The designated meetup point was Kowloon Tong Station on the East Rail Line.

For cross-border delivery, Kowloon Tong is a strategic hub. It connects the East Rail Line (coming directly from the Shenzhen border) with the Kwun Tong Line (serving Kowloon).

• For us: It’s a direct train ride from the border.
• For the customer: It’s easily accessible without having to travel all the way to the border checkpoints like Lo Wu or Lok Ma Chau.

🚴‍♀️ How We Executed the Errand

1. Immediate Action: As a returning client, the trust was already established. Payment for the goods and the errand fee was settled in advance.
2. Freshness First: We timed the purchase at the Shenzhen store to minimize the time the cakes spent in transit.
3. Cross-Border Logistics: Our runner carried the goods, cleared customs smoothly, and hopped on the train.
4. On-Time Delivery: At 4:00 PM sharp, the handover was completed at the station.

💡 Want Shenzhen Food Delivered to You?

The trend of buying takeout from Shenzhen to Hong Kong is growing fast. Whether it’s pastries, tea, or savory dishes, Zerrand bridges the gap.

• Curious about the cost?
  Check out our Food Delivery & Takeout Pricing Scheme to understand our rates.
• Need other errands?
  We offer comprehensive Shenzhen-Hong Kong Errand Services, covering everything from shopping to document handling.

From Shenzhen to Hong Kong runners to personalized shopping, we make cross-border living easier. Thank you to our loyal customers for trusting us again!