Navigating Chinese Hospitals Can Be Daunting
Navigating the medical system in China is challenging enough due to language barriers and complex procedures. But it gets even harder when you need a procedure that requires general anesthesia, like a gastroscopy or colonoscopy.
Most hospitals in China, including the renowned Sun Yat-sen University Eighth Affiliated Hospital in Shenzhen, have a strict policy: Patients undergoing sedation must be accompanied by a guardian or friend. They simply will not perform the procedure if you are alone.
This is where we step in.
Today, I want to share a story from a recent Saturday morning, accompanying a client who needed professional support and a friendly face.
The Role of a Professional Medical Escort
Many expats or solo professionals in Shenzhen don’t want to burden colleagues or family members with hours of waiting in a hospital corridor. That’s why they hire Zerrand.
09:00 AM: The Arrival
I arrived 20 minutes early. Punctuality is the cornerstone of trust. I scouted the Endoscopy Center, checked the queue status, and secured a locker. When the client arrived, I was ready to greet them with a smile, not a frantic search for the registration counter.
09:30 AM: Pre-Op Anxiety Support
Waiting for your number can be nerve-wracking. I took charge of the client’s belongings and handled the paperwork. We chatted casually to distract from the upcoming procedure. My goal was to create a “stress-free bubble” around the client.
The Crucial Moment: Post-Procedure Care
The most important part of our China Medical Escort Service happens after the procedure.
When you wake up from sedation, you are groggy, vulnerable, and often dizzy.
- Physical Support: I was there the moment the doors opened, ready to support the client physically to prevent falls.
- The “Second Pair of Ears”: Doctors often rattle off instructions quickly. Can you eat immediately? Were there polyps? I listened carefully and took notes to ensure the client missed nothing.
- Comfort: I helped the client to the restroom and ensured they were hydrated and steady before even thinking about leaving.
More Than Just an Errand
By the time we left the hospital, the client wasn’t just relieved the exam was over; they were relieved they didn’t have to face the chaos alone.
Whether you are visiting Peking University Shenzhen Hospital, HKU-Shenzhen Hospital, or need assistance with a health check-up or day surgery, Zerrand provides more than just translation or line-waiting. We provide peace of mind.
Don’t let hospital policies postpone your health check.
Need a reliable companion for your next hospital visit in China?
👉 Book your Professional Medical Escort here
You need to log in to post a comment.
Log In