Red Flag Alert: How to Spot Hong Kong Errand Scams (And Why Zerrand is Verifiably Real)

Red Flag! Red Flag! HK Errand Industry Scam Alert: Paid 550 Deposit, Then They Ghosted?

We recently saw an infuriating post circulating in our industry: A customer hired a “Hong Kong Runner” (allegedly “港中速達” previously) for a simple local delivery within Hong Kong.

The result? After nearly 10 days of back-and-forth (Oct 22 – Oct 31), the customer was out 550 yuan, the item was never picked up, and the “runner” completely ghosted them.

Let’s look at this classic scam playbook:

• The Lure: They promise “1-on-1 dedicated service.”
• The Stall (Infinite Excuses):
  • “You notified me too late, our schedule is full.” (What happened to 1-on-1?)
  • “We don’t work weekends.”
  • “Yesterday’s schedule was too full, we didn’t go.”
  • “It was a holiday in Hong Kong, we’ll definitely go tomorrow.”
• The Disappearance: They string the customer along until they can’t be bothered, then disappear with the deposit.

To put it bluntly, this is a scammer hiding behind the name of “HK Errand Runner.” They likely have no runners, no capacity, and are just looking to steal deposits.

Why Zerrand is Different (And Verifiably Real)

This case perfectly illustrates why choosing a professional team like Zerrand matters. We are fundamentally different from these “ghost runners.”

1. We Are a Real, Verifiable Business: Zerrand is not just a random account on a chat app. We have an official website (https://www.zerrand.com/) that showcases our real case studies, our services, and our contact details. We are a real, operational team, not an anonymous individual who can disappear at any moment.
2. We Don’t Play “Schedule” Games: We will never accept a job and then use “we’re too busy” or “it’s a holiday” as an excuse. If we accept the job, we guarantee 100% completion.
3. We Earn Our Deposits: We also require deposits, but our deposit is used to “lock in the service and the courier’s time.” It is a mutual commitment. A scammer’s deposit is for “running away with it.” Zerrand has built its reputation on hundreds of successful, real-world deliveries; we would never destroy our brand over a deposit.
4. We Have a Professional Process: From order confirmation, pickup, border crossing, delivery, and photo confirmation, the Zerrand team operates on a Standard Operating Procedure (SOP). We are professional runners, not amateurs who work “whenever they feel like it.”

A reminder from the Zerrand Team: The cross-border errand market has many “bad actors.” When choosing a service, always prioritize a professional team like Zerrand that has a website, a portfolio of real cases, and a transparent process. Don’t let one scammer ruin your trust in this valuable service!