From Batch to 1-on-1 Urgent: Zerrand’s 90-Min Delivery from Luohu to Kennedy Town, HK

90-Minute Urgent Delivery: From Batch Order to 1-on-1 Service (Luohu to Kennedy Town)

A thoughtful client plus a professional runner always results in the most efficient and heartwarming service!

Here’s what happened: A client’s friend was on a business trip in Kennedy Town, Hong Kong (at the western end of HK Island), and was feeling unwell—specifically, some eye discomfort, possibly from the travel. The client, being incredibly caring, had already purchased comfort items (like eye drops) online and had them sent to our Zerrand (差遣) pickup point in Shenzhen.

The Initial Plan: A Standard Afternoon Batch Delivery Initially, the client opted for our most cost-effective “Batch Delivery” (拼单) service, scheduled for our standard afternoon delivery run.

The Flexible Upgrade: Racing the Clock for a Friend However, the client had a second thought: their friend was stuck in meetings all afternoon. If the package arrived late, the friend might not be able to receive it, or would have to endure the discomfort for hours longer.

The client contacted us immediately and made a decisive request: Upgrade the service from “Batch” to “Urgent 1-on-1 Dedicated Delivery.”

Zerrand’s 90-Minute Dash to Hong Kong Island

“1-on-1 Dedicated Delivery” means one runner is assigned exclusively to this single mission, taking the most direct route.

• 10:30 AM: The Zerrand (差遣) team member collected the package at Luohu Port and departed immediately.
• 12:00 PM (Noon): Our runner had already crossed Kowloon, passed through the harbor tunnel, and arrived at the designated location in Kennedy Town, successfully handing the package to the client’s friend.

From Luohu Port to the far end of Hong Kong Island in under 90 minutes! We didn’t just beat the clock; we delivered the much-needed relief before the friend’s afternoon meetings began.

This is the true value of the Zerrand (差遣) 1-on-1 Dedicated Delivery Service. It’s not just about speed; it’s about our flexibility, adaptability, and our core ability to solve a client’s urgent, real-world problems.

We give a huge thumbs-up to this thoughtful client! And we’re proud to have successfully completed this “relay race of care.”