In China, a long queue outside a restaurant is the ultimate sign of quality. But for travelers or busy executives, spending two hours standing in line for lunch is simply not an option.
“Da Ge Fan” (Pigeon Restaurant) at Coco Park in Futian is one of those places. It is legendary for its food, but also notorious for its wait times.
This is the story of how we helped Mr. He, a visitor from Hong Kong, skip the chaos and walk straight to his table using our Shenzhen Line-up Service.
The Client’s Skepticism: “How does this actually work?”
Mr. He was a first-time user of our service, and naturally, he had doubts.
“Sorry if these are naive questions,” he messaged us. “But if I arrive at 11:00, how can you guarantee a table? Will the restaurant kick you out if you hold the table too long?”
These are valid concerns. I explained our “Live Queuing Protocol”:
We don’t just grab a ticket and leave. A real person (our runner) stands at the venue. We monitor the speed of the queue. We time the ticket-taking perfectly so that when the client arrives, their number is just being called. It’s a precision game.
Reassured, Mr. He paid the 50% deposit via WeChat Pay. “I like to do business quickly,” he said.
Game on.
The Morning Rush Hour Mission
December 30th, Monday.
To guarantee success, I left my home at 8:00 AM. The Shenzhen morning commute is intense. I had to wait for four or five subway trains to pass before I could squeeze into a carriage. It was a tight squeeze, but part of the job.
- 09:17 AM: Arrived at Futian Coco Park. The mall was quiet, but I wasn’t taking chances.
- 09:20 AM: Sent a photo of the restaurant entrance and my GPS location to Mr. He. “I am here. Don’t worry.”
- 10:10 AM: The restaurant started issuing queue numbers. I was the 3rd person to get a ticket!
For the next hour, I stood guard. As 11:00 AM approached, the crowd grew rapidly. That little piece of paper in my hand was now worth its weight in gold—a guaranteed table in the first seating.
The Perfect Handoff
At 10:57 AM, Mr. He messaged: “We are here.”
Right on cue, the restaurant began calling numbers. I waved to Mr. He, met him at the entrance, and handed over the queue ticket.
We walked up to the hostess stand together, verified the number, and they were seated immediately. No waiting, no stress. Just straight to the food.
“Enjoy your meal!” I messaged him as I left.
More Than Just Queuing
Impressed by the reliability of the service, Mr. He immediately asked about our other capabilities.
“Can you deliver items from Taobao to Hong Kong? Or maybe deliver food like ‘Fei Da Chu’ (another viral restaurant) across the border?”
Yes, we can.
Whether it’s standing in line for you, acting as your cross-border courier, or delivering hot food from Shenzhen to Hong Kong, Zerrand is your personal concierge on the ground.
Next time you plan a trip to Shenzhen, don’t waste your time in line. Let us do the waiting for you.
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