Author: NotGuess

Left Something in a HK Hotel? Cross-Border Pick-up & Shipping Service

2026年2月28日 NotGuess Shenzhen Errand Diary

A customer left their child's smartwatch in a Hong Kong hotel and was already heading back to Guangxi. See how our Shenzhen-HK errand service saved the day in just a few hours!

Shenzhen to Hong Kong Food Delivery: The 6-Order Meituan Errand Story

2026年2月24日 NotGuess Shenzhen Errand Diary

We received a "heavyweight" order during the Chinese New Year holidays! A Hong Kong client ordered from 6 different Shenzhen restaurants. Here is how we flawlessly delivered a feast for 8 straight to his door i...

Hong Kong Errand Diary: Delivering Groceries to a 6th-Floor Walk-Up

2026年2月24日 NotGuess Shenzhen Errand Diary

During Chinese New Year, an overseas client reached out because her elderly mother was sick in Hong Kong. Half a kilo of pork, a piece of fish belly, and a 6-story Tang Lau (walk-up)... This is a heartwarming t...

Under 18? How to Check In at Regent Hong Kong Smoothly

2026年2月5日 NotGuess Shenzhen Errand Diary

Facing a check-in rejection due to being under 18? Our latest case at Regent Hong Kong shows how Zerrand’s on-site assistance makes luxury travel possible for solo minors.

Too Young to Check In? Helping a Solo Concert-Goer at HK SkyCity Marriott

2026年2月5日 NotGuess Shenzhen Errand Diary

Our favorite young solo traveler is back in Hong Kong! She came for a concert at the AsiaWorld-Expo but, being under 18, couldn't check into the SkyCity Marriott alone. Here is how our personal errand team mana...

The 10,000-Mile Errand: Securing Hong Kong’s Last Hand-Carved Mahjong

2026年2月4日 NotGuess Real Client Stories, Shenzhen Errand Diary

A story of tradition, distance, and trust. How we helped a New York client secure declining artisan craft from the bustling streets of Hung Hom, Hong Kong, without him ever leaving his home.

Shipping Anime Figures from HK to Shenzhen: It’s All About the Strategy!

2026年2月1日 NotGuess Shenzhen Errand Diary

Delivering bulky anime figure boxes across the border isn't easy. Discover how Zerrand handles delicate collectibles to ensure they reach their destination in mint condition.

Shipping Anime Figures from HK to Shenzhen: The “Microwave” Surprise

2026年1月30日 NotGuess Shenzhen Errand Diary

Sea-shopping for Japanese anime figures via Hong Kong is popular, but sometimes photos can be deceiving. What we thought were shoe-box-sized models turned out to be as big as microwaves. Here is how our cross-b...

Shenzhen North Station Package Concierge: A Traveler’s Logistics Savior

2026年1月28日 NotGuess Shenzhen Errand Diary

A frantic request, a foreign husband's shopping spree, and a moving schedule. How we helped a tourist couple secure 6 packages during their layover at Shenzhen North Station.

Couriers Rejected Your Books? How We Moved 15 Books from HK to China

2026年1月27日 NotGuess Shenzhen Errand Diary

The client had 15 children's books to ship from a Holiday Inn in Mong Kok to Guangzhou, but major couriers refused the parcel due to customs restrictions. Here is how our cross-border runner service solved the ...