What should I do if I lose my belongings in China and Hong Kong?
Don't lose hope if you left valuables in China or HK. From tracking down taxi drivers to shipping battery-powered electronics abroad, here’s how to get your stuff back.
Shenzhen & HK-Shenzhen Errands Blog - Real Cases & Pitfall-Avoidance Tips
No One Should Wake Up From Anesthesia Alone: A Shenzhen Hospital Escort Diary
Facing surgery or a check-up in China alone? Read our diary of a gastroscopy escort at Shenzhen Sun Yat-sen VIII Hospital. We handle the queues, the language, and the care.
A Taste of Home: Delivering Homemade Specialties from Mainland China to Hong Kong
When ordinary couriers are too slow for fresh food, our Shenzhen-Hong Kong runner service steps in. We delivered a box of homemade braised beef from a client's hometown directly to their office in HK.
Saving the Day: Filing a Hong Kong Tax Return for a Shanghai Client
When the deadline looms and you are stuck in Mainland China, how do you file your Hong Kong tax return? Read our story about a "Shenzhen-Hong Kong Runner" mission to the Kai Tak Inland Revenue Centre.
The 3D Printing Mission: How We Helped a New York Client “Teleport” Supplies from Shenzhen to Guangzhou
No Chinese phone number? No way to pay? See how Zerrand turned a "mission impossible" into a seamless delivery for a US client.
Bridging the Gap: My Experience as an English Medical Escort in Shenzhen
Even after 7 years in Shenzhen, medical jargon is a hurdle for my Russian client. During her 3-hour glucose test, we provided English support and discovered a surprising shared passion.
How to Retrieve Lost Luggage in China and Hong Kong (Even If You’ve Already Left)
Leaving a valuable item behind in China or Hong Kong is a traveler's nightmare. Between language barriers and strict shipping rules for batteries, getting it back isn't easy. Here is your step-by-step recovery ...
The “Hand-Carry” Advantage: Delivering Vital Documents to TST East, Hong Kong
Picked up at noon in Shenzhen, delivered in the afternoon at TST East. See how our dedicated runner service handles high-stakes business documents with speed and security.
Shenzhen to Hong Kong Flower Delivery: A Kowloon Tong Surprise
Flowers in Hong Kong can be pricey. Our client chose to order mixed roses in Shenzhen and used our dedicated runner service to deliver them fresh to Kowloon Tong. Here is how we bridged the border with romance.
How to Buy from Chinese Platforms as a Foreigner? (Taobao, 1688, Xianyu)
Shopping on Taobao or 1688 as a foreigner feels like a boss battle: payment issues, "no international shipping," and language barriers. Here is how to actually get those China-exclusive items delivered to your ...