E-commerce purchasing & collection

Your Dedicated Purchasing Agent in Shenzhen: Seamless Cross-Border Shopping

Are you living in Hong Kong or overseas and facing difficulties buying from Chinese ecommerce platforms like Taobao, 1688, or Xianyu? Common cross-border shopping pain points include:

• Sellers refusing to ship to international consolidation warehouses (freight forwarders).
• High risk of buying defective second-hand items on Xianyu without inspection.
• Expensive international shipping fees requiring package consolidation in Shenzhen.
• Payment restrictions (Alipay/WeChat Pay) requiring a proxy payment service.

Zerrand’s Ecommerce Purchasing and Receiving Service is designed to bridge this gap. We act as your local eyes and hands in Shenzhen.

1. Xianyu (Idle Fish) In-Person Pickup & Verification

Buying high-value items (electronics, luxury goods, collectibles) on second-hand apps like Xianyu carries risk. We offer a premium offline face-to-face pickup service:

• On-Site Inspection: Our runner meets the seller in Shenzhen to verify the item’s condition.
• Live Video Confirmation: We video call you during the transaction to ensure the item matches the description.
• Anti-Scam Protection: We filter out fake listings and damaged goods before any payment is finalized.

2. Proxy Buying for Taobao, 1688, and Pinduoduo

Whether you are an individual shopper or a business sourcing from China, we support all major platforms:

• Private Address Receiving: If a seller blocks known warehouse addresses, we provide a Shenzhen private residential address to ensure successful delivery.
• 1688 Sourcing Agent: We assist overseas businesses in purchasing wholesale from 1688, including quantity checks and visual inspection to prevent after-sales nightmares.

3. Warehouse Receiving, Inspection, and Consolidation

Save significantly on international shipping with our logistics solutions:

• Package Receiving: We sign for deliveries from multiple sellers at our Shenzhen warehouse.
• Visual QC: Upon arrival, we unbox and take HD photos/videos for your approval.
• Smart Consolidation: We remove unnecessary shoe boxes and bulky packaging, merging multiple orders into one compact shipment to reduce volumetric weight.
• Reinforced Packing: Extra bubble wrap or wooden crating is available for fragile items.

4. Returns and Exchange Agent

Returning items from overseas is difficult and costly. If we find defects during inspection:

• We act as your local return agent in Shenzhen.
• We handle communication with the seller, print return labels, and arrange local courier pickup, handling the entire return process on your behalf.