Package Receiving and Forwarding

Your Shenzhen Courier Proxy: Solving Remote Logistics Challenges

Are you currently outside Shenzhen but need to handle a physical shipment within the city? Zerrand provides a flexible Parcel Forwarding and Errand Runner Service. Unlike standard automated warehouses, we act as your personal agent to handle complex, urgent, or customized logistics tasks.

1. Retrieve Left-Behind Items & Urgent Documents

This is our most requested service for travelers and business people. If you have left something behind in Shenzhen:

• Hotel Lost & Found Retrieval: We go to the hotel reception to pick up your forgotten items (passports, electronics, clothes) and arrange international shipping or SF Express to your current location.
• Urgent Document Pickup: We visit offices or government bureaus to collect important contracts or documents on your behalf, offering same-day local delivery or overnight express.

2. Package Reshipping & Forwarding Solutions

When you cannot physically receive a package or need to move goods between locations:

• Warehouse Transfer: If your package is rejected by a consolidation warehouse (due to size or packaging issues), we can pick it up, repack it, and forward it to a different warehouse or return it to the seller.
• Private Address Receiving: We provide a secure Shenzhen address to receive your parcels or letters, hold them, and forward them to you in bulk.

3. Drop Shipping & Sample Consolidation for Sellers

For cross-border e-commerce sellers and sourcing agents:

• Factory Sample Forwarding: We pick up samples from your suppliers in Shenzhen, inspect the packaging, and ship them directly to you or your overseas clients via DHL/FedEx.
• Label Swapping (Blind Shipping): We receive goods from the factory, remove the original shipping labels and invoices, and apply your own shipping labels before dispatching, protecting your supplier information.

4. Why Choose a Personal Runner over a Warehouse?

• Human Interaction: Our runners can communicate directly with front desks, guards, or sellers to ensure the correct item is handed over.
• Problem Solving: We handle non-standard requests that automated systems simply reject.
• Visual Updates: You get photo proofs at every step—from pickup to the final handover to the courier.