Living as an expat or working away from home often means missing the specific flavors of your hometown. For one of our loyal customers working in Hong Kong, that craving was for “Luosifen” (River Snail Rice Noodles)—a famous, pungent, and spicy dish from Liuzhou.
He candidly told us, “No matter how good the restaurants in Hong Kong are, they just can’t match the authentic taste of the mainland.”
Driven by this nostalgia, he ordered a massive stash online. But there was a logistical problem: he ended up with 5 huge boxes weighing a total of 44kg.
Why Standard Shipping Wasn’t Enough
Shipping food, especially in such large quantities, from Shenzhen to Hong Kong can be tricky with standard courier services.
- It’s slow: Standard shipping can take days.
- It’s risky: Food packaging can break, and customs clearance can be a hassle for unaccompanied parcels.
That’s where Zerrand steps in. The customer opted for our Shenzhen-Hong Kong 1-on-1 Errand Service. He needed speed, care, and a guaranteed delivery.
The Journey: Shenzhen to Austin Station
Upon receiving the 44kg shipment at our Shenzhen hub, we snapped a photo for the customer. It was huge! We immediately assigned two of our team members to handle this heavy lifting personally.
This is what we call a “Hand-Carry” service.
- Personal Care: Our runners took the boxes onto the Shenzhen Metro and crossed the border.
- Real-Time Updates: As soon as our team boarded the MTR in Hong Kong, they synced their ETA with the client.
- Speed: The entire journey to Austin Station took just over an hour from the border.
Unlike mass logistics, our service is personal. We treat your goods as if they were our own. For details on costs for heavy or urgent items, you can check our Delivery Pricing Scheme.
Mission Accomplished at Austin
When our team arrived at Austin Station, the client was tied up in a meeting. This is a common scenario for our busy clients. He arranged for a foreign colleague to meet us instead.
The handover was smooth (and the colleague was definitely impressed by the sheer volume of noodles!). Mission accomplished: another craving satisfied, and another logistical headache solved.
Conclusion: More Than Just Delivery
Whether it’s 44kg of noodles, urgent legal documents, or fresh flowers, Zerrand bridges the gap between Shenzhen and Hong Kong.
We understand that sometimes, you can’t wait for standard shipping. You need someone to physically go there, pick it up, and bring it to you. That’s exactly what we do.
Next time you need something from across the border—big or small—let us run the errand for you.
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